“Great leaders don’t succeed because they are great, They succeed because they bring out the greatness in others”


Hospitality Industry managers and supervisors all over the world are putting in longer hours and getting more frustrated. Information overload, tighter budgets, fewer people, and global complexities contribute to the sense of feeling overwhelmed. Spending time replacing and training new employees due to turnover adds to these challenges.

My interactive approach to leadership development helps your team of leaders develop new insights that are highly relevant and transferable to the workplace to strengthen manager and employee relationship in order to reduce turnover. Because your group is unique, I start by assessing your needs and then I custom- design a program that addresses these challenges in your organization.

I provide supportive, collaborative, challenging opportunities to help your industry’s managers and supervisors claim their full leadership potential. Your team can expect to deepen their awareness of the impact they have on employees as they step into leadership more fully and empower your most valuable asset, your employees.

Some of the methods used to develop leaders are:

Transformational Strategies:

• Vision Processes
• Listening
• Leadership Coaching
• Cultural Change
• Collaborative Communication
• Emotional Intelligence Development (EQ)
• Non-Violent Communication (NVC)
• Personal Foundation
• Servant Leadership
• Inspiring human potential & passion
• Time management methodologies
• Personal Operating System
• Development of others
• Task Management

Assessment Tools:

• Needs Assessment
• Personal Foundation
• Clean Sweep
• Tolerations
• Life & Communications Skills
• 360 Feedback surveys (Optional)







Leading Organizational Change:

How do you maximize employee performance while maintaining high levels of morale? Instead of using classic rewards and punishment to motivate employees, imagine every employee easily tapping into their inner strength and wisdom. This program shows you how to create a coaching culture to empower employees.

You’ll learn to build coaching relationships, help employees envision a better future, set more compelling goals, make better decisions, and take action to accomplish goals. Here’s how Coaching that Works can help your organization:

  • Create stronger manager–employee relationships

  • Empower employees

  • Identify employee values

  • Set challenging goals

  • Improve employee decision-making skills

  • Provide effective accountability

  • Provide direction for employee development

  • Improve company systems

  • Distinguishing management from leadership

  • Tune into emotional frequency of others

  • Clarify roles and responsibilities

  • Identify sources of anxiety for all employees

  • Understanding cultures

  • Effectively utilizing surveys

Included in the program are a needs assessment, individual or group coaching sessions, and an array of assessment tools that become yours to keep for future use. Collectively these three components will support your organization in creating a coaching culture. Coaching is a powerful tool to help people articulate their vision, identify their values, set goals, and create compelling plans for their own development. Coach training helps organizations develop positive, empowering interactions with employees, who take responsibility for their success, understand clearly what they want, and develop action plans that they are motivated to implement.


This program supports your organization in developing competencies that you can put to work immediately:

  • Developing the coaching/leadership mind set

  • Asking powerful questions

  • Active listening

  • Clarifying values

  • Setting goals

  • Developing action plans

  • Making requests

  • Creating accountability

  • Acknowledging strengths

Recommended reading:

  • CURIOSITY by Todd Kashdan, PH.D.

  • DRIVE by Daniel Pink


  • THE SERVANT by James C. Hunter

  • JUST LISTEN by Mark Goulston

  • THE SPEED OF TRUST by Stephen M.R. Covey

  • GOOD TO GREAT by Jim Collins

  • FLOURISH by Martin Seligman

  • THE GOAL By Eliyahu M. Goldratt

  • SUPER BRAIN By Deepak Chopra & Rudolph Tanzi